The Neighbourhood Network are recruiting!!
16th March 2023Vehicle fraud and online shopping advice
20th March 2023Apprenticeship opportunity at the Neighbourhood Network!
At Neighbourhood Network we are pleased to offer a new Customer Service Apprentice opportunity to be based at the Alf Marshall Community Centre, Bransholme. The small team at the Neighbourhood Network charity are excited to welcome this new role to help with a variety of projects, but primarily to support a positive customer experience at the Alf Marshall centre community centre.
KEY RESPONSIBILITIES
- Welcome customers into the community centre
- Liaise with customers and support their needs whilst using the centre
- Help set up rooms for meetings and events
- Answer telephone calls into the community centre
- Reply and action emails within a timely manner
- Reply to enquiries over social media
- Contribute to the charity’s social media accounts across all projects
- Support the Team at engagement events
- Business support to the team and management team
- Contribute to newsletters across all projects
SKILLS & KNOWLEDGE
- Great communication skills
- Knowledge of the services and activities on offer in the building and locally
- Has an understanding of basic Microsoft packages
- Has a positive and ‘can do’ mind set
- Ability to work on your own effectively
- Confident at dealing with the general public in person and on the telephone
Employer: Neighbourhood Network
Location : HU7 4EF
Wage: £4.81 per hour
Job Type: Apprenticeship
Job Category: Customer Service Apprentice
To apply, please contact HBTC by calling 01482 211714 or send your CV and covering letter stating your suitability to lucy@nnetwork.org.uk with ‘Apprentice’ in the email subject.