Which? Advice – How to screen calls and avoid scams

You don’t need extra apps or technical know-how to fight scam calls, as your smartphone already has features designed to stop them.

If you own an Android, you can use Google Assistant to screen calls automatically. For iPhone users, try Apple’s Call Screening feature. Our tech expert Tom Morgan talks you through how to do this, step by step – and he has tips for landlines, too.

If you’d benefit from 1-to-1 help with your smartphone or other tech products, you can join Which? Tech Support and chat to our friendly experts on the phone or by email, as often as you need. Find out more about what a membership offers and get a £20 Richer Sounds gift card if you join by 2 February.

Getting rid of a PC? Keep your data safe

If you’re getting rid of an old Windows 10 computer, make sure you completely wipe your data. Otherwise, your personal files, passwords and photos could fall into the wrong hands.

We take you through the process of resetting your Windows 10 PC while keeping your files and data safe and secure – it’s easier than you might think.

Password reset emails: how to tell if they’re genuine

Instagram users are receiving emails from the platform telling them to reset their passwords. And because users didn’t request password changes, the emails have prompted worry and confusion.

We investigated the emails and found this particular instance to be genuine. Our advice if you receive an email like this: log in to your account via the platform’s official website or app and change your password that way.

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