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22nd August 2025
Community Safety volunteers
22nd August 2025Ticket fraud awareness!

Often criminals set up fake websites or social media profiles to sell tickets for major events (such as sports, music or theatre) that are either fraudulent or don’t exist. Websites may even look like the genuine organisations but subtle changes in the URL can indicate that it’s fraudulent. Criminals might have used images of genuine tickets to commit fraud. They can create fake posts or pages on social media to scam those looking for tickets, and may get in touch via text, email, DM or message to advertise fake tickets.
You may be sent or given tickets only to be told they are fake when you arrive at the venue.
It is always safest to book tickets through official sellers that are members of the self-regulatory body the Society of Ticket Agents and Retailers (STAR).
HOW TO PROTECT YOURSELF:Always stick to official sellers or official resellers when you’re buying tickets online – this is the safest way to protect yourself from ticket scams.Double check the web address and look for any small changes – also look for the padlock symbol and ‘https’ (the ‘s’ stands for secure).Be wary of offers for tickets that you see on social media or email.Avoid paying by bank transfer – always use secure payment methods recommended by reputable online retailers.Research the company and read reviews before you part with your money or information.If you’re told that a customer representative will be arranged to meet outside the venue, this is likely a scam.Remember, if it seems ‘too good to be true’ it probably is.
Remember: Criminals are experts at impersonating people, organisations and the police. They spend hours researching you for their scams, hoping you’ll let your guard down for just a moment. Stop and think. It could protect you and your money. STOP: Take a moment to stop and think before parting with your money or information.CHALLENGE: Could it be fake? It’s ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.PROTECT: If you think you’ve been scammed, contact your bank immediately and report it to Humberside Police by calling 101.
If you would like some further advice on how to stay safe from fraud, please visit fraudwatch.org.uk.
