Be Red Alert When Buying White Goods Online

In support of International Product Safety Week, Humberside Fire and Rescue Service is keen to ensure that local residents follow some simple safety tips when buying large domestic appliances online and are aware of how these steps can help to protect their homes and families.

According to new research, nearly two thirds of adults (64%) admit they would spend more time online researching a new pair of trainers, a meal out or a holiday, compared to choosing a fridge freezer, 

Over a quarter of adults (29%) would be quite likely to purchase a fridge, freezer, cooker or washing machine from a seller they didn’t know, if they were the cheapest. While a similar percentage (29%) tend not to look at the instructions before switching on a new large domestic appliance for the first time.

As well as following installation and user guides, buyers are encouraged to register their purchases with the manufacturers at www.registermyappliance.org.uk, so that they can be contacted in case a safety repair is ever needed. 

Top Tips for Buying Appliances Online:

• Check who you’re buying from. Just like the high street, look for reputable sellers that you know, or check out what other buyers say.
• Research ratings and reviews. Choose the best model for your household.
• Check the recall listing. Know any product you should not buy at https://productrecall.campaign.gov.uk
• Of course compare prices. We all love a bargain, but if it looks too good to be true – it probably is!

Once your new appliance is home
• Register your product with the manufacturer. Be the first to know about recalls or safety repairs. Its quick and easy at www.registermyappliance.org.uk
• Follow the installation and user instructions
• Found a safety issue? Speak up! Report product safety problems to your retailer or manufacturer.