Housing Support Assistant with Riverside

Introduction
This role is all about helping us provide supported accommodation to a real mix of people, our customers. Often these are people with complex needs and who may have a history of drug or alcohol abuse or homelessness or been recently released from prison.

This isn’t a personal care role, but our people say it’s just as rewarding and challenging.

Riverside was established over 90 years ago and is one of the country’s leading providers of services for people affected by homelessness. We’ve grown to become a major provider of affordable housing in England and Scotland, with almost 56,000 homes in management and support over 12,000 people every year in our Care and Support services.

Through our housing, care and support services we enable people facing a wide variety of challenging circumstances to lead more resilient and independent lives.

Job responsibilities
You will be key in the day-to-day running of one of our supported housing services. We don’t run care homes, so there’s no need to provide personal care. The priority in your role includes the safety and wellbeing of everyone in our accommodation, including our customers.

Working with people who have a range of needs, you could be doing any number of things. From supporting customers in conversations with calls from their GP, Social Services, or Benefits teams – to dealing with the emergency services including the Police and Ambulance, when the need arises.

You’ll log all incidents to make sure we have an accurate record of events. And when a customer leaves, you will clean and prepare their room, ready for the next occupant.

For further details on this role please visit https://www.proudtocarehull.co.uk/job/riverside-hull-full-time-support-assistant-housing-2/?