Hull City Council seek Business Support Assistant

An opportunity has arisen within the Local Assistance Scheme Team. We are looking to recruit an enthusiastic, hardworking individual who is willing to take on a challenge and is committed to developing their skills and knowledge. This post is currently temporary up to 31^st March 2026 for 37 hours per week, Monday to Friday.

As a Business Support Assistant, you will be responsible for providing a high quality and efficient administrative support service to all teams within the Revenues and Benefits Service. Additionally, you will be tasked with considering and determining applications for Free School Meals using relevant ICT systems in line with defined guidance for which you will receive training.

Duties will include dealing with sensitive and confidential information, maintaining systems, and using a range of software packages.

 Main responsibilities include:

• Processing and determining Free School Meal claims accurately and in accordance with the relevant guidance.
• Undertaking finance duties including processing invoices and ordering stock.
• Supporting the Revenues & Benefits service with a range of administrative tasks including referencing incoming work, helping customers access online services and issuing letters in a timely manner.
• To communicate effectively with customers both over the telephone, email and letter.
• Ideally you will have some knowledge or understanding of welfare benefits, excellent ICT skills and the ability to work under pressure. You should be able to work to individual targets and as part of a team to ensure the team meets their service standards. Within this role you will be working with vulnerable service users and their families.

We are looking for applications from anyone who feels they have the necessary experience and qualities to work in this role.

Job term: Full Time
Appointment type: Fixed Term
Hours: 37
Division: Finance & Transformation – Directorate
Closing Date: 20 May 2025

If you would like an informal discussion regarding this opportunity or if you have any questions about this role please contact Christopher Bourke on 01482 615 088 or via e-mail to Chris.Bourke@hullcc.gov.uk

Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description. 

For all details on this post and to apply please visit the Hull City Council website HERE