Important changes to the Connect Well Hull and Citizens Advice Hull & East Riding

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Important changes to the Connect Well Hull and Citizens Advice Hull & East Riding

Due to the Co-Vid 19 Pandemic, Connect Well Hull, along with Citizens Advice Hull & East Riding, has taken the difficult decision to suspend face to face advice across Hull. The Drop-in services and appointments across all of our permanent offices will cease from Tuesday 24th March, and Connect Well Hull ceased working from GP practice outreaches from mid last week by agreement with the practices.

Connect Well will continue to support clients via telephone, and both Welfare Advice and Social Prescribing will still be provided, albeit by a different channel.

The administrative team will continue to be available supporting referrals, and enquiries.
Welfare Advisers will continue to provide advice on a wide range of issues including: ο‚· Benefits, Money worries, Housing problems, Family breakdown, Employment disputes.

Wellbeing Co-ordinators will still be offering Social Prescribing, but working closely with partners at Hull City Council and the CCG to develop the service to better meet the needs of clients who may be self isolating, or social distancing over long periods of time.

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