Service Support Officer for Hull City Council

Hull City Council seek a part time Service Support Officer to provide a business support service to North Locality Children’s Social Care Team managing the Front of House team, providing effective customer focussed service to children young people their families, carers and professionals who visit or call North Locality.

The post holder manages the Front of House team, assisting the Group Manager with service and site requests, arranging meetings and panels, minute taking, processing financial transactions including administering petty cash, updating, and retrieving information within Liquidlogic, retrieving, and maintaining childcare filing. 

The post holder will provide a flexible, high quality, efficient and responsive business support services to Children Social Care ensuring compliance with procedures and practices to support the delivery of front line services. The post holder will also provide support to the Business Support Team Leader as required and colleagues within other Children Social Care locations.

NVQ level 3 or equivalent qualification, skills and experience is essential, experience of working in a busy demanding office have experience of minute taking, the role can be emotionally demanding, you must be able to maintain confidentiality and have knowledge of Health and Safety regulations.

The post is based at McMillan Centre. Hybrid working arrangements are in place however you will be expected to work in the office.

The position is part time 18.5 hours Wednesday pm, Thursday, Friday.

For more information on this role and to apply please visit SERVICE SUPPORT OFFICER (hullcc.gov.uk)